Neurix

Generations and refunds

What happens after you start and when stars come back.

Statuses

  • Queued / Running β€” the model is working. Video can take several minutes.
  • Done β€” the result is in your history and in the bot. Download it or repeat with the same settings.
  • Failed / Canceled β€” the stars are back on your balance.

When stars come back

  • The model rejected the request (for example, content rules).
  • The provider failed and the backup could not finish it either.
  • The generation ran out of time.
  • You canceled before the work started.

Refunds are automatic. If the stars did not come back, contact support in the bot.

Storage

Results stay in your history. You can remove a generation from it at any time.

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